Terms & Conditions
Please read these terms and conditions carefully before making a reservation at Hotel Kapitán.
Last Updated: January 2025
Welcome to Hotel Kapitán
These terms and conditions ("Terms") govern your use of Hotel Kapitán's services and facilities. By making a reservation or using our services, you agree to be bound by these Terms.
Hotel Kapitán is operated by [Company Name], located at Seč 120, 539 73 Seč, Czech Republic.
Reservations & Bookings
Booking Process
- • All reservations are subject to availability and confirmation
- • A valid credit card is required to guarantee your reservation
- • Rates are quoted in Czech Koruna (CZK) and include applicable taxes unless otherwise stated
- • Special requests (room type, location, etc.) are subject to availability
- • Group bookings (5+ rooms) may have different terms and conditions
Check-in & Check-out
Check-in
- • Standard check-in: 3:00 PM
- • Early check-in available upon request (subject to availability)
- • Valid ID required for all guests
- • Credit card authorization for incidentals
Check-out
- • Standard check-out: 11:00 AM
- • Late check-out available upon request (additional fees may apply)
- • Express check-out available
- • Final bill settlement required before departure
Payment Terms
Accepted Payment Methods
- • Major credit cards (Visa, MasterCard, American Express)
- • Debit cards
- • Cash (Czech Koruna)
- • Bank transfers (advance payment)
- • Corporate accounts (pre-approved)
Payment Policies
- • Payment is due at check-in or upon booking confirmation
- • Credit card pre-authorization for incidentals
- • Additional charges apply for extra services
- • Currency conversion fees may apply
- • Receipts provided upon request
Cancellation Policy
Free Cancellation
Cancel up to 48 hours before arrival without penalty
50% Charge
Cancellation between 24-48 hours incurs 50% charge
Full Charge
Late cancellation or no-show incurs full charge
Special Circumstances
- • Peak season bookings may have stricter cancellation policies
- • Group bookings have separate cancellation terms
- • Force majeure events will be considered case-by-case
- • Travel insurance is recommended for protection against unexpected cancellations
Guest Responsibilities
During Your Stay
- • Respect other guests and maintain reasonable noise levels
- • Comply with hotel policies and Czech laws
- • Treat hotel property and facilities with care
- • Report any damages or issues immediately
- • Follow safety instructions and emergency procedures
- • Maximum occupancy limits must be observed
Liability & Damages
- • Guests are liable for any damage to hotel property
- • Lost or damaged key cards incur replacement fees
- • Smoking in non-smoking rooms incurs cleaning fees
- • Hotel is not liable for personal belongings
- • Use hotel safe for valuables
Hotel Policies
Pet Policy
Pets are welcome with prior arrangement. Additional fees apply. Pet owners are responsible for their pet's behavior and any damages.
Smoking Policy
Hotel Kapitán is a non-smoking property. Smoking is permitted in designated outdoor areas only.
Age Policy
Guests must be 18 years or older to check in. Minors must be accompanied by an adult guardian.
Privacy Policy
Guest privacy is respected. Security cameras operate in public areas only for safety purposes.
Questions & Support
If you have questions about these terms or need assistance with your reservation, please contact us:
Reservations & General Inquiries
Emergency Contact
Legal Notice
These terms are governed by Czech law. Any disputes will be resolved in Czech courts. Hotel Kapitán reserves the right to modify these terms at any time. The latest version will always be available on our website. If any provision of these terms is found to be invalid, the remaining provisions shall remain in full force and effect.